Privacy Policy

01 Introduction

Razzaq Engineering Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://razzaqengineering.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

02 Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form or quote request form
• Subscribe to our newsletter
• Apply for a job/career position
• Contact us via phone, email, or WhatsApp
• Create an account (if applicable)

The personal information we collect may include:

• Full name
• Email address
• Phone number
• Company name
• City/Location
• Project requirements and messages
• Resume/CV (for job applications)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website/source
• Device type

03 How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To process and manage quote requests
• To send administrative information, updates, and service-related communications
• To improve our website, services, and user experience
• To analyze website usage and trends
• To prevent fraudulent activities and ensure security
• To comply with legal obligations

04 Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and business
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of company assets
• With Your Consent: When you explicitly authorize us to share your information

05 Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

06 Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve site performance and user experience
• Analyze traffic patterns

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

07 Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, partner websites). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

08 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

09 Your Rights

Depending on your location and applicable laws, you may have the following rights:

• Access: Request access to your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your personal data
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the information below.

10 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

11 Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page with an updated "Last Updated" date. We encourage you to review this policy periodically for any changes.